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Arlington County Government
Arlington, Virginia, United States
(hybrid)
Spotlight Preferred
20 days ago
Job Type
Full-Time
Salary
$116,979.00 - $181,313.00
Min Education
BA/BS/Undergraduate
Salary - Type
Yearly Salary
Job Function
Other

Description

The Department of Environmental Services (DES) is seeking an experienced, innovative, results-oriented Commuter Services Bureau Chief to lead Arlington County Commuter Services (ACCS), one of the premier commuter service organizations in the United States. ACCS supports the diverse urban multimodal transportation needs of a growing community of over 230,000 residents and 220,000 workers at the center of the Washington metropolitan region.  The Commuter Services Bureau is responsible for making the existing transportation system (rail, bus, bike, shared ride, shared mobility, and pedestrian network) work more efficiently by applying transportation demand management (TDM) and mobility management tools to reduce the reliance on single occupant vehicle trips in support of a vibrant, sustainable and livable community. 


The Bureau Chief is a member of the senior leadership teams, manages a $10 million budget in grant and local funds, oversees a team of several County staff and over 50 contractors,  and reports to the Assistant Director of Transportation.


Specific duties include: 

·        Employer, employee, hotel and multifamily property transportation program outreach, sales and support services provided by Arlington Transportation Partners (ATP);

·        Marketing and communications, including social media, website management, campaigns/events (such as Bike to Work Day), and transit promotions for ART and branded Metrobus routes in Arlington;

·        Overseeing Web-based and retail operations including CommuterDirect.com, Commuter Stores (4), Mobile Commuter Store (2) and a commuter information and fulfillment center;

·        Managing TDM programs for development projects (commercial, residential and public) with ongoing monitoring, support services and evaluation, including TDM research, collaboration, and technology development through Mobility Lab;

·        Targeted outreach, education, and promotional programs including WalkArlington, BikeArlington, etc.

·        Interpreting County policy and coordinating the unit’s work with internal and external units/organizations such as the Metropolitan Washington Council of Governments (MWCOG), Washington Metropolitan Area Transit Authority (WMATA), the Virginia Department of Rail and Public Transportation (DRPT), the Virginia Department of Transportation (VDOT), etc.; and

·        Providing project management and administration support, including budgeting, expense tracking, reporting, program planning and execution, consultant management, and evaluation.

The ideal candidate will be a strategic thinker with demonstrated experience identifying process issues, proposing options for solutions, and guiding a team towards an outcome that meets the mission of the agency, as well as experience collaborating with a variety of stakeholders to impact organizational change.  

Selection Criteria

Minimum Qualifications:

·        Bachelor's Degree in Public/Business Administration, Transportation Planning, Urban Planning, or related field; plus

·        Considerable experience in one or more of the following areas: transportation planning, marketing and communications, research methodologies, and/or transportation demand management. 

Substitution:  Additional qualifying experience may be substituted for the education requirement on a year-for-year basis.

Desirable Qualifications: Preference may be given to candidates with a Master's Degree in directly related field, and/or experience in one or more of the following:

·        Administering programming to reduce single-occupant vehicles, including municipal parking policy, curb space policy, active and shared transportation, education campaigns for active travel modes;

·        Federal and state grant processes and requirements for transportation projects;

·        Communications and marketing campaigns related to multimodal transportation;

·        Multimodal transportation research and data collection methodologies; and/or

·        Supervising project managers, contractors, and financial staff.

Special Requirements

Please note:  A complete application will include an attached resume and letter of interest.  
Your letter of interest should describe why you are interested in the position and detail your senior management level accomplishments in the following areas:
 

·        Managing TDM and mobility management tools for diverse urban multimodal transportation programs;

·        Managing federal/state grant processes for transportation programs; and 

·        Managing a large staff engaged in multiple disciplines (project managers, contractors, and financial staff).

 

A pre-hire background check will be made on all candidates who are selected for employment. It may include checks of the following: criminal record, driving record, education, professional licensure, and credit history. You may be required to sign a release authorizing the County to obtain your background information.

The selected candidate must possess a valid motor vehicle operator's license or have the ability to use alternative transportation methods and must provide or authorize Arlington County to obtain a copy of official state/district driving record. Any offer of employment will be contingent upon a favorable review of the applicant's driving record.

Completion of the Commonwealth of Virginia Statement of Economic Interest form will be required of the successful candidate upon hire and annually thereafter. 

Additional Information

The salary ranges listed above are effective June 30, 2024.

Work hours: Monday - Friday between 8: 00 am - 5:00 pm with telework opportunities. Employee must be able to travel and attend public meetings associated with private and public development projects and local, state, and national events, outside regular working hours. Employees must be available to work weekends and/or extended hours during emergency events.

Applicants who have questions or need assistance with the application may telephone (703) 228-3500 or visit the Human Resources Department. Our staff will be happy to work with you to enter your application into the system. Public access computers are available at all County Libraries, and in the Human Resources Department.

 

The examination process for this position may include: (1) training and experience evaluation; (2) written and oral examination; (3) personal interview; (4) performance test/work sample; and/or (5) physical examination.

 

Applicants with disabilities may request reasonable accommodation during the application or selection process. Please call the ADA Coordinator at 703-228-3559 (voice) or email pers@arlingtonva.us.

Agency

Arlington County

Address

2100 Clarendon Blvd, Suite 511

Arlington, Virginia, 22201

Phone

703-228-3500

Website

https://careers.arlingtonva.us/



Job ID: 73651868
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